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A telehealth consultation is an appointment conducted over video or phone, allowing you to receive medical care from the comfort of your home without needing to attend the clinic in person. We recommend using video consultations for the ease of identity verification.
You can book directly online through the “Book Now” tiles for each service. For some services, such as weight loss management and alternative treatment, you will first need to complete an eligibility questionnaire.
Yes. Our practitioners can issue prescriptions during your telehealth consultation. These prescriptions can be sent electronically to your preferred pharmacy.
Telehealth services include repeat prescriptions, specialist referrals, pathology and radiology requests, medical certificates, weight management support, alternative treatments, mental health consultations and much more.
Yes. All telehealth appointments are conducted in line with privacy laws and security standards, ensuring your information and medical records remain confidential.
You will need a stable internet connection, a smartphone, tablet, or computer with a camera and microphone. No additional software is required beyond your internet browser or phone line.
If your doctor determines you require an in-person consultation or further assessment, you will be referred to an appropriate local healthcare service or our physical GP clinic (s).